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And the survey said... As a member of Intellect we have had the opportunity to a report called "Software &
Services in Focus - an Insight in to the Industry" a joint effort between Intellect and KPMG that
was based on results from a benchmarking study of the sales operations of Intellect members.
It is clear that for IT Software or Services companies the market is incredibly tough, and with
fewer available opportunities it has uncovered issues in the sales operation that had previously
remained hidden and these are now causing great concern for CEO’s and other Senior Directors.
On average, 58% of respondents reported that they have an issue within the sales operation
(with 75% of large companies reporting dissatisfaction). You may be able to relate to some of the
comments made:
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